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Frequently Asked Questions

What can I purchase from your store?
Our store offers books, digital resources, personal growth products, courses, educational resources, and selected physical products. New products are added regularly.
Are your books available in both digital and printed formats?
Yes. Where available, books may be offered as ebooks as well as printed editions. Please check the individual product listing for the available format.
How will I receive a digital product?
After completing your purchase, you will receive instructions or access details for the digital product. Please use the email address you provide during checkout.
Can I access digital products on my mobile phone?
Yes. Most digital products can be accessed using a smartphone, tablet, laptop, or desktop computer, depending on the product.
Do you offer printed books and physical products?
Yes. Selected books and other physical products are available for delivery. Availability, shipping charges and delivery times are shown with the individual product where applicable.
How long does delivery take?
Delivery time depends on the product, shipping location and delivery service. The estimated delivery information provided at checkout should be used as the most relevant estimate.
Products that are available for physical delivery can generally be shipped to serviceable locations in India. Please check availability during checkout.
Products that are available for physical delivery can generally be shipped to serviceable locations in India. Please check availability during checkout.
What payment methods do you accept?
We provide the payment methods available through our payment gateway at checkout. Available options may include UPI, cards and other supported payment methods.
Can I cancel or return an order?
Cancellation, return and refund eligibility depends on the type of product. Digital products may have different conditions from physical products. Please check the applicable product or store policy before purchasing.
Can I get a refund for a digital product?
Digital products are generally subject to their specific purchase and refund terms. Please contact us if you experience a genuine problem accessing a product you purchased.
I have not received my digital product. What should I do?
First, check your email inbox, spam and promotions folders. If you still cannot find it, contact us with your order details and the email address used for your purchase.
Can I buy products as gifts?
Yes, where the product and delivery options allow it. For physical products, please enter the recipient's correct delivery details during checkout.
Are the products suitable for everyone?
Product suitability varies. Please read the individual product description carefully before purchasing. Personal growth and educational materials are intended for learning and self-development and are not a substitute for professional medical or mental-health care where such care is required.
Do you provide customer support?
Yes. If you have a question about an order, product, payment or access, you can contact us through the contact options provided on the website.
How can I contact you?
You can contact MS Holistic Services through the contact details provided on our website.
How can I contact you?
You can contact MS Holistic Services through the contact details provided on our website.
Are affiliate products clearly identified?
Yes. Where applicable, an affiliate disclosure is provided. If you purchase through an affiliate link, we may receive a commission at no additional cost to you.
Is my payment information secure?
Payments are processed through the payment service provided at checkout. We do not ask customers to share their card, UPI PIN or banking passwords with us.